CityWalk Food & Beverage Opportunities

Job ID:502477
Food & Beverage
Orlando, FL

Here at Universal Orlando Resort™, you can enjoy an exciting culture where creating our unique Universal brand of thrilling experiences is a top priority. We are passionate about what we do and take pride in the exclusive ways we deliver fun.

Being a part of the Universal family also comes with extraordinary perks. We offer paid on the job training, excellent growth opportunities, free park admission, complimentary passes, and more!

Whether you’re bringing the world’s premier movie and TV scenes to life at Universal Studios, living the excitement of legendary heroes at Islands of Adventure, or exploring the thrills and relaxation in the lush tropical paradise of Volcano Bay; we want to do it with YOU!

Discover what’s in store for you in our forever expanding city.

Apply Now at Universal Orlando’s City Walk!

BUSSER (TIPPED): Bussers (Tipped) have a unique opportunity to play a part in making sure our guests dining experience is both exceptional and one of a kind. When you set our table you set the standard!

Essential Duties Include:

  • Cleaning and sanitizing tables, chairs, counters and fixtures in the dining area.
  • Maintaining a clean and enjoyable environment for our guests by sweeping and/or mopping floors, cleaning and emptying garbage receptacles, condiment stands and making sure that dirty trays are being returned to the dish room.
  • Stocking and replenishing condiment stands with all the necessary supplies.
  • Assisting guests with their requests/needs including high chairs, booster seats, etc.

CART ATTENDANT: Assist our guests as they quench their thirst and grab a bite to eat by filling food and beverage orders at one of our resort’s outdoor food carts.

Essential Duties Include:

  • Greeting guests, suggestively selling and filling guest orders for food and beverage in a positive friendly and outgoing manner.
  • Operating cash register; accepting cash and credit cards; verifying and certifying starting cash bank; and balancing out at end of shift.
  • Maintaining a clean, sanitized food service area by following established procedures.

SERVICE CASHIER: Service Cashiers act as an integral part of a guest’s visit with us by replenishing them with thirst quenching beverages and a delectable bite to eat! These food and beverage Team Members will assist by filling food and beverage orders at one of Universal Orlando’s fast-paced, immersive themed fast casual restaurants.

Essential Duties Include:

  • Working at various Food and Beverage locations, including both indoor and outdoor venues.
  • Greeting guests and suggestively sells and fills food and beverage orders.
  • Handling cash, credit card, travelers’ checks, and discount transactions with the assistance of a POS (Point of Sale) register.
  • Replenishing condiment stands, straightening chairs and tables, and maintaining a clean, sanitized food service area by picking up litter and following established cleaning procedures.
  • Ensuring extraordinary guest service by providing positive interactions with guests in a friendly and courteous manner.

STARBUCKS BARISTA: Working as a Barista, Team Members represent not only the Universal Brand, but also Starbucks! Team Members continuously delight, rejuvenate and energize our guests with the art of creating and serving espresso and coffee drinks in the heart of the excitement in Universal Orlando CityWalk!

Essential Duties Include:

  • Preparing a variety of customer beverage orders such as espresso drinks and Coffee of the Day to Starbucks standards.
  • Preparing all beverages to standard and hand out quality drinks every time.
  • Following policies and procedures for operational flow at each station.
  • Maintaining a clean work area and immediate surrounding area. Follows inventory stocking and recording guidelines.
  • Presenting oneself professionally and demonstrates clear communication by using Star Skills with all customer and partner interactions. Follows cash handling and register procedures.
  • Following standards for merchandising, stocking, rotating and storing all products.

STOCKER: Work in a location where you will save the day and ensure that everything is show-ready for guests and Team Members by stocking our outdoor food carts, checking in food product and jumping in to assist your fellow Team Members when needed.

Essential Duties Include:

  • Informing management of stock levels to ensure proper inventory and stock. Receiving, verifying, and counting incoming shipments from warehouse or vendors.
  • Stocking the location(s), optimizing usage of stock rooms and shelving space and keeping stockrooms clean and organized.
  • Processing damaged product by removing from location(s) and filling out proper paperwork.
  • Partnering with management to ensure optimum stock levels and maintaining the appearance of the location.
  • Positively impacting the guest experience through the execution of guest service standards. Assisting on sales floor when needed.


Positions in Food & Beverage require:

  • Ability to stand for long periods of time
  • Ability to lift and or move between 20 and 50pounds
  • Working outdoors in all weather conditions (select positions)
  • Maintaining a clean work environment with use of cleaning chemicals
  • Handling cash in sales transactions
  • Verifying age in the sales of alcohol

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universally YOU!

Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved. EOE

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Our Commitment

Universal Parks & Resorts is a place where I am encouraged to let my true self shine. I work with passion and energy and I own my ability to make a difference every day. As a family of committed Team Members, we treat each other with respect and take pride in working together to create fun in everything we do. I know that my contributions result in new opportunities and memorable experiences.