It's A Big Universe

Volcano Bay – First Cook


Operations – Food & Beverage
Orlando, FL
Universal Orlando ® Resort is a universe of opportunities for people who have a lot to offer. It takes a special kind of person to work at Universal Orlando. An individual who knows how to be part of a team. Someone with a sense of fun who’s serious about their work. A person who knows it doesn’t take magic to put a smile on a guest’s face… it takes hard work, dedication, knowledge and just the right amount of Universal attitude. Whether you’re serving food, working in an office, maintaining equipment, performing in costume or operating a ride, you won’t just be “doing a job.” You’ll be creating memories for our guests that will last a lifetime. Are YOU that kind of person?

Imagine you have set sail and arrive in a lush, tropical paradise. Here, you can join our guests in the fun and help make their voyage unforgettable. Be one of the first to join the Volcano Bay team – Universal’s first ever water theme park – and have the adventure of a lifetime.

SUMMARY: Responsible for the preparation and/or cooking of food within a specific food service unit.


  • Responsible for ordering supplies in accordance to par levels and staffing projects. Receive inventory and ensure the availability of materials and supplies.
  • Ensure that all preparations are in accordance with established recipes, menu and portion specifications and in relation to business volumes. Responsible for food presentation, quality of products and waste prevention.
  • Maintain all cost of goods by performing quarterly updating of control cards, inventory packages, and portioning tools. Provide daily documenting and recording of product spoilage.
  • Study all evidence of waste and make suggestions for improved efficiency. Ensure high food quality level that meets Universal Orlando standards. Ensure compliance of the State of Florida’s HACCP program.
  • Ensure established safety practices are followed.
  • Provide work direction of cooks and production workers within area of responsibility. Monitor production staff breaks.
  • Train production workers in the use of kitchen equipment and food preparation.
  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established Universal Orlando policy, procedures, training and Team Member involvement activities.
  • Perform other duties as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to deal with problems involving a few concrete variables in standardized situations.

Consistent attendance is a job requirement.


  • High school degree or GED preferred.
  • Completion of Chef’s apprentice or equivalent preferred.


  • Six month to one year previous experience as a Line Cook required.
  • Must have knowledge of cooking processes; or equivalent combination of education and experience.


While performing the duties of this job, the individual is required to:

  • Regularly (2/3 of the time or more) stand; walk; sit; talk or hear; use hands and fingers to, handle or feel objects, tools or controls; reach with hands and arms.
  • Frequently (1/3 to 2/3 of the time) taste or smell; stoop, kneel, crouch or crawl; lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision; distance vision; color vision; depth perception; and the ability to adjust focus.


While performing the duties of this job, the individual is required to:

  • Frequently (1/3 to 2/3 of the time) be exposed to work near moving mechanical parts.
  • Occasionally (1/3 of the time or less) be exposed to extreme cold (non-weather); and extreme heat (non-weather).
  • Be exposed to a loud work environment.

(Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions).

If you are interested in this position and you have what it takes to be a part of Universal Orlando, click on “Apply Now”. If not, please check out our Job Search to explore other opportunities within our universe. We regret that due to the volume of responses only applicants of interest will be contacted.

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